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Note to abstraction returns customers

June 2018

Water Abstractions Returns (WAR) update for abstraction licence holders

We would like to thank you for your continued patience whilst we have been addressing technical difficulties with the water abstraction returns system.

We have taken onboard your feedback since the last request and will soon be publishing our revised guidance and FAQ’s.

We will shortly be contacting you with information about the process for submitting returns.

In July we will be requesting 2 years’ worth of returns data from licence holders as detailed below:

Abstraction Period

Season

Request for returns

April 2016 - March 2017

All year

July 2018

November 2016 – March 2017

Winter

July 2018

April 2017 - October 2017

Summer

July 2018

April 2017 - March 2018

All year

July 2018

November 2017 – March 2018

Winter

July 2018

April 2018 - October 2018

Summer

October 2018

Please note: If you have a 2 Part tariff agreement then we will contact you separately.

We can only accept the returns on the completed form that we will e-mail or post to you, please do not use a form that we have previously sent you or your own form.

If you have any questions then please contact us via email at waterresources.returns@naturalresourceswales.gov.uk or by telephone on 0300 065 3000 and provide the following information:

  • Licence number(s)
  • Licence Holder name and address
  • Email address

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