Commercial Project Liaison Officer, Land Management

Contract type: Fixed Term Appointment until 31 October 2023

Work pattern: 37 hours a week, Monday to Friday.

Post number: 202612

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to a NRW office within the place base, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job description

Reporting to the Land Management Team Leader, the Commercial Liaison Officer, will uphold both NRW and the Developers practical obligations to an Operating Lease for at least one large onshore windfarm as well as multiple small-scale schemes whilst factoring in all other land management considerations. They will be responsible for liaison and communications during the planning, implementation and/or management of all NRW and Developer led work activities to ensure that both parties’ rights are protected under the Operating Lease.

It will be essential that the post holder can build good relationships with all stakeholders and manage any conflicts of interest to ultimately ensure a productive land manager/tenant relationship throughout the contract term.

The land management team have a range of different competencies in land stewardship covering areas such as: - land agency, landowner liability management, recreation and access management, stakeholder communication, biodiversity, conservation and heritage as well as the practical supervision of land management contracts.

The Commercial Development and Energy Delivery teams lead the initiation, establishment and delivery of commercial projects on, or associated with, NRW managed land. Key projects include renewable energy schemes such as:

  • Cefn Croes, Pen y Cymoedd, Brechfa West and Cloecaenog wind farms,
  • Small scale hydro,
  • Energy generation and transmission access proposals.

More recently, the teams have initiated some recreational developments. Once a scheme is operational, responsibility for ensuring its safe and legally compliant long-term management is handed to the Land Management Team. Operating Lease agreements typically range from 25-40 years.


Your responsibilities include:

  • Act as the point of contact for the planning of all site-based activities and operations within the defined area of the commercial projects for both NRW and Commercial developers.
  • Manage, implement and promote relevant terms of the commercial lease/contract agreements and maintain, review and enforce delivery of applicable Principal Method Statements/Safe Systems of Work.
  • Ensure development, adoption and review of NRW and Commercial Developer risk assessments and method statements for safe working within a defined area to commercial projects.
  • Participate in NRW technical/strategic groups or represent NRW on external forums.
  • Interact with peers in NRW to promote consistent industry and specialist subject best practice. Escalate disputes, risks and issues (that remain unresolved at site based level).
  • Identify stakeholders and cultivate effective and cooperative working relationships (contact database).
  • Develop and manage a communication plan with each developer to ensure an effective level of information. Have responsibility for direct delivery of delegated programmes within agreed budgetary control, ensuring relevant compliance and adherence to procurement procedures, health and safety legislation and industry best practice.
  • Required to take part in incident response activities.

Qualifications, experience and knowledge

Knowledge and experience of the following:

  1. Experience of working across a wide range of land management disciplines. (Desirable)
  2. Excellent communication/negotiation skills (Essential)
  3. Experience of managing relationships with stakeholders/partners (Essential)
  4. Experience of commercial developments (Desirable)
  5. Experience of contract management (Essential)
  6. Knowledge and experience of all aspects of forest practise, including land liabilities, forest planning, forest operations and recreation asset management. (Desirable).
  7. Knowledge of sustainable management of natural resources, UKWAS and forest standards. (Desirable)
  8. Experience of community liaison and public engagement activities (Desirable)

Welsh language requirements

Essential Level 1 – able to pronounce Welsh and use basic phrases

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Please note - Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Demonstrable relevant experience gained in a number of environments or range of roles, with a good grasp and understanding of organisational policy and procedures.
  • Has previous project management/contract management experience in a technical field and able to undertake the full range of tasks associated with managing projects.
  • Able to evidence a good level of literacy, numeracy and communication skills.
  • Post holders will typically have experience of supervising others/contractors.
  • Able to demonstrate a high level of knowledge and experience of health, safety and wellbeing as well as public safety and public liability.  

Evaluation of Information

  • Ability to understand and interpret technical procedure manuals and statutory codes used whilst undertaking the role. 
  • Able to produce business cases, reports, briefing notes and contracts, which will be signed off by others as part of agreed internal processes.

Decision Making and Autonomy Requirements

  • Ability to decide how best to achieve results, requiring objective judgment.
  • Able to alter priorities where there are conflicting demands or work activities.
  • The post holder will be required to make decisions of a technical nature based on the scope of work, with guidance from others if necessary.
  • Objectives and targets will be delivered in accordance with a governance procedure and will be reviewed on a regular basis.
  • The post holder will be accountable to a Project Executive.
  • Able to apply prior knowledge to resolve problems based on known outcomes, with guidance from the Project Executive if required.
  • Has an understanding that the impact of their decisions will be wider than the immediate function or department and impact the environment and landscape over a long-term.

Communication and Relationships with Others

  • Ability to interact and link with other roles across the business, fostering and maintaining good working relationships and networks to engage the organisation in delivering polices and work plans in the most efficient way. 
  • Effective communication and persuasive skills, which may include facilitating and presenting at internal or external meetings; giving advice and input as required. 
  • Able to manage relationships with a wide range of stakeholders and third parties involved in project delivery, which may involve a degree of influencing.
  • Ability to produce technical documents, reports, accounts, contracts etc., containing advice, guidance or opinion; which could have detrimental consequences and financial implications if incorrect or poorly drafted.
  • Able to source information and data from multiple locations, requiring external research and professional judgment to determine how the information should be interpreted.
  • Confidence to interact with people externally at all levels.
  • Whilst this is an external facing role; the work undertaken will impact externally and internally at a range of levels, depending on the nature of the project.

Responsibility for Resources

  • Responsible for the safe and legal use and keeping of specialised equipment used out in the field.
  • The post holder will have delegated budgetary responsibility which is likely to be part of a much larger budget and will have responsibility in relation to supply chain/procurement activity linked to contracts in line with procedures.

Benefits of working for us

This role will offer a range of benefits, including:

  • agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • generous leave entitlements for all your life needs
  • health and wellbeing benefits and support
  • weekly well-being hour to use at your choice
  • competitive financial rewards to enhance your monthly pay

See full details for all the employee benefits you will receive.

How to apply

Please send a completed Application form to using the post number as the email reference.

Before completing your application, please read our Guidance on completing a job application form

Application closing date: 4 October 2022

Interviews will take place through Microsoft Teams.

If you have any queries about the role, please contact Rhys Jones at

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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